Terms & Conditions

Explore Stella Luxe International's Terms & Conditions to understand our policies regarding privacy, returns, refunds, and shipping. We value transparency and aim To provide a seamless shopping experience for our customers.

  • All prices are listed in USD unless otherwise stated.
  • We reserve the right to update products, pricing, and availability without prior notice.
  • Orders are subject to acceptance and stock availability.
  • We may cancel any order in case of suspected fraud or incorrect pricing.
  • By purchasing, you agree to provide accurate shipping and billing details.

Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal Information when you visit our website or make a purchase. We prioritize the Security and confidentiality of your data.

  • We collect personal details (name, email, shipping address, payment info) to process orders.
  • Payment data is securely handled by third-party processors (Stripe and PayPal). We do not store full credit card numbers.
  • We use cookies to improve your shopping experience.
  • We do not sell or rent your personal information. Data is only shared with trusted partners (payment gateways, shipping carriers, service providers).
  • You may unsubscribe from marketing emails at any time.
  • For questions about your data, contact us at support@stellaluxeintl.com

Return and Refund Policy

Our Return and Refund Policy details the process for returning or exchanging Items, as well as our guidelines for issuing refunds. We strive to ensure Customer satisfaction with every purchase.

  • Returns are accepted within 15 days of delivery.
  • Items must be unused, unworn, and in original packaging.
  • Refunds are issued to the original payment method within 5–10 business days after inspection.
  • Shipping costs are non-refundable unless the product is defective or incorrect.
  • Non-returnable items: gift cards, final sale items, personal care products, earrings, and undergarments.
  • Exchanges are available for defective, damaged, or incorrect items.

Shipping Policy

Learn about our Shipping Policy to understand our delivery timelines, shipping Methods, and any additional charges. We aim to provide prompt and reliable Shipping services for your convenience.

  • Orders are processed within 1–3 days.
  • Delivery times vary depending on your location and shipping method.
  • Tracking information will be emailed once your order has shipped.
  • We are not responsible for delays caused by carriers, customs, or natural events.

Contact Us for any inquiries or assistance

We are here to help you with any questions or concerns you may have. Reach out To us and we will get back to you as soon as possible.